Frequently Asked Questions (FAQs)

Please find below answers to some common questions about our electronic dartboards and services.

Q1: What are electronic dartboards?

A: Electronic dartboards are a type of dartboard that uses electronic sensors to track and score dart throws.

Q2: How do I install my VDarts dartboard?

A: Installation manual will be included with your electronic dartboard. Make sure to follow the instructions carefully to ensure a secure and level installation.

Q3: Do I need special darts to play on a VDarts dartboard?

A: Our dartboards come with their own darts. It can also be used with standard soft-tip darts, which are designed specifically for electronic dartboards. We suggest using darts that are under 20 g to avoid damaging the segments.

Q4: What payment methods do you accept?

A: We accept payments through PayPal. Please note that having a PayPal account is not required; you can make a direct payment using a credit card.  

Q5: What is the warranty on VDarts products?

A: Most our products come with a 1-year limited warranty. Please note that the warranty does not cover physical damage caused by misuse, abuse, or neglect. 

Q6: How long does shipping take?

A: Shipping times may vary depending on your location and the shipping method. Please refer to the shipping information and estimated delivery times under each product.

Q7: How do I track my order?

A: Once your order has been shipped, you will receive a tracking number by email. You can use this tracking number to track the progress of your shipment on the carrier's website.

Q8: How do I contact customer support?

A: If you have any questions or concerns, please don't hesitate to contact us. You can reach us by email at, and we will do our best to respond to your inquiry as quickly as possible.